Question 1

HOW MANY INVITES SHOULD I ORDER?

Accepted Answer

Remember that you are ordering invites per household, not individual guest. On top of that, we recommend ordering 10+ extras to account for things like lost invites, last minute invites, keepsakes and photos.

Question 2

WHAT IF I NEED EXTRA PIECES IN MY SUITE?

Accepted Answer

Our semi-custom suites are buildable. Add-ons are available to include additional cards in various styles and shapes to make your complete suite.

Question 3

CAN I CHANGE THE FONT?

Accepted Answer

We cannot customize the font on any of our semi-custom suites. For a fully custom experience, reach out for more info.

Question 4

CAN I CUSTOMIZE THE WORDING?

Accepted Answer

Yes, you will be responsible for writing your own wording and checking the grammar yourself. With all wording, we do what we can to maintain the structure and design of the suite, however may have to position components differently to include your customizations.

Question 5

SHIPPING

Accepted Answer

Our standard shipping is FedEx or UPS and it's embedded into the total cost of your invitations. Upgraded shipping options are available upon request.Shipping costs for day of stationery is additional.

Question 6

MAILING YOUR INVITES

Accepted Answer

When mailing your invites, take one completed invite to your post office first to get the accurate cost of postage. When it comes time to mail your invites our, ask if you can have someone at the post office “hand cancel” them as an added protection measure.However, there’s only so much in your control after you drop your invitations off at the post office. Guernsey Street Design is not responsible for any damage caused during the mailing process.

Question 7

DO YOU OFFER RUSH OPTIONS?

Accepted Answer

Yes, we can often accommodate rush orders and delivery. Reach out as soon as possible to discuss what you're looking for and by what time. We will be able to determine if we can meet your deadline and what additional fee it cost.

FREQUENTLY ASKED QUESTIONS